Scanza Terms of Service

Last updated: August 2026

Please carefully read these Terms of Service ("Terms") as they govern your access to and use of Scanza, LLC's ("Scanza," "we," "us," and "our") platform. Your acceptance of, and compliance with, these Terms is a condition of your use of the following:

https://scanza.io and any related subdomains (our "Site");

The QR Code Studio, live scan analytics dashboard, and related software features (our "Software");

Any plans or subscriptions available for purchase through our Site (our "Plans"); and

The services made available through our Site, Software, and Plans (our "Services").

The Site, Software, Plans, and Services are collectively referred to as our "Platform."

By creating an account, clicking "I Agree," or otherwise accessing or using our Platform, you acknowledge that you have read, understand, and fully accept all terms and conditions contained in these Terms and our Privacy Policy. If you do not agree to be bound by these Terms and our Privacy Policy, you are not authorized to access or use our Platform, and you should promptly discontinue use of the Platform.

Binding Arbitration. These Terms provide that all disputes between you and Scanza that in any way relate to these Terms or your use of the Platform will be resolved by BINDING ARBITRATION. ACCORDINGLY, YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT (INCLUDING IN A CLASS ACTION PROCEEDING) to assert or defend your rights under these Terms, except for matters that may be taken to small claims court. Your rights will be determined by a NEUTRAL ARBITRATOR and NOT a judge or jury, and your claims cannot be brought as a class action. Please review Section 16, Dispute Resolution; Arbitration Agreement, for details regarding this agreement to arbitrate.

1. Ownership of the Platform

All pages, features, and content within the Platform, including without limitation all data, files, documents, text, graphics, logos, software, and any materials made available for download ("Content"), are the property of Scanza or its licensors and suppliers. The Platform is protected by United States and international copyright and trademark laws.

Content may not be copied, distributed, modified, reproduced, published, or used, in whole or in part, except for purposes authorized by these Terms or otherwise approved in writing by Scanza. You may not frame, mirror, or use framing techniques to enclose, or deep link to, any trademark, logo, Content, or other proprietary material of Scanza without our express written consent.

2. Access to the Platform, Security, and Accounts

You are prohibited from violating or attempting to violate the security of the Platform, including, without limitation: (a) accessing data not intended for you or logging into an account you are not authorized to access; (b) attempting to probe, scan, or test the vulnerability of a system or network, or to breach any security or authentication measure without proper authorization; or (c) accessing or using the Platform in violation of these Terms or applicable law.

You agree not to use any device, software, or routine to interfere or attempt to interfere with the proper working of the Platform, including the scanning, redirection, or analytics functions underlying our Services. Violations of system or network security may result in civil or criminal liability, and Scanza will investigate and may cooperate with law enforcement regarding any such violations.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree not to share your login credentials with any third party and to notify Scanza promptly of any unauthorized use of your account. Scanza may suspend or revoke your access to the Platform at any time, with or without cause or notice.

You agree to defend, indemnify, and hold Scanza harmless from and against all third-party claims, damages, and expenses (including reasonable attorneys' fees) arising out of your breach of these Terms, your violation of applicable law, your use of the Platform, or access by anyone using your account credentials.

3. Account Registration and User Information

To use most features of the Platform, you must create an account. You agree to: (a) provide true, accurate, current, and complete information when registering and setting up your account ("Account Information"); and (b) promptly update your Account Information to keep it accurate and current. If Scanza has reasonable grounds to suspect that any Account Information is untrue, inaccurate, or incomplete, we may suspend or terminate your account.

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to create an account. If you are creating an account on behalf of a company or other organization, you represent that you have authority to bind that entity to these Terms.

4. Plans, Pricing, and Payment

Scanza offers multiple subscription Plans, each with different features, limits, and pricing, as described on our Site. As of the date above, our self-serve Plans are billed monthly and include: Starter ($25 per month, 5 projects per month), Growth ($50 per month, 10 projects per month), and Pro ($100 per month, 20 projects per month). Custom Enterprise plans are available by contacting us. The pricing and inclusions displayed on our Site at the time of your purchase govern your subscription. We reserve the right to change the features included in any Plan, and to introduce, modify, or discontinue Plans, at any time.

A "project" means one new trackable QR code created in your account. Additional designs — such as signs, flyers, business cards, or imported artwork — that you generate from a QR code that already exists in your account do not count toward your monthly project allowance. Project allowances reset at the start of each calendar month, and unused projects do not roll over to subsequent months. If you reach your Plan's monthly allowance, you may upgrade to a higher Plan at any time or wait for your allowance to reset. Archiving or deleting a QR code does not restore allowance for the month in which it was created.

Payments are processed by our third-party payment processor, Stripe. Scanza does not collect or store your full payment card details; card information is provided directly to Stripe through its hosted checkout and billing pages, and its use is governed by Stripe's own terms and privacy policy.

All fees are stated and charged in U.S. dollars unless otherwise noted, and are exclusive of any applicable taxes, which you are responsible for paying. We accept payment by the credit and debit cards and other payment methods made available through the Platform. By providing a payment method, you represent and warrant that: (i) you are authorized to use that payment method; (ii) the information you supply is true, correct, and complete; and (iii) charges incurred will be honored by your card issuer or bank.

We reserve the right, at our sole discretion, to refuse or cancel any registration or subscription for any reason, including suspected fraud, non-payment, or violation of these Terms.

5. Automatic Renewal; Subscription Cancellation

Unless you select a plan that is expressly one-time or usage-based, your subscription is continuous and will automatically renew at the end of each billing period at the then-current rate, unless you cancel before the end of the current billing period. If you cancel, your account's access to paid features of the Services will end at the close of your current billing period; Scanza does not provide prorated refunds for partial billing periods.

Scanza may change the price of any Plan from time to time and will provide advance notice of any price change. A price change will take effect at the start of the next billing period following the notice. If you do not agree to a price change, your sole remedy is to cancel your subscription before the change takes effect.

If payment through your designated payment method is declined, refused, or otherwise fails, we may suspend or cancel your subscription without further notice. There are no long-term contracts or early-termination fees associated with any Plan; you may cancel, upgrade, or downgrade your subscription at any time through your account's Payment page, which provides access to our payment processor's secure billing portal. If you change Plans, the new Plan's price and project allowance apply from the date the change takes effect with your payment processor.

6. Acceptable Use

You agree to use the Platform only for lawful purposes and in accordance with these Terms. Without limiting the foregoing, you agree not to use the Platform to:

generate, distribute, or point any QR code to content that is unlawful, fraudulent, deceptive, defamatory, obscene, or that infringes the intellectual property, privacy, or other rights of any third party;

distribute malware, phishing pages, or any destination content designed to harm, mislead, or deceive the person scanning the code;

interfere with, disrupt, or place undue burden on the Platform's servers or networks, or attempt to gain unauthorized access to any part of the Platform;

reverse engineer, decompile, or attempt to derive the source code of the Software, except to the extent such restriction is prohibited by applicable law;

resell, sublicense, or provide access to the Platform to any third party outside the scope of your Plan, except as expressly permitted under a Business or Enterprise Plan; or

use the Platform in any manner that violates applicable local, state, national, or international law, including laws relating to data privacy, telecommunications, and consumer protection.

Scanza reserves the right, but has no obligation, to monitor use of the Platform for compliance with these Terms and to suspend or terminate any account found to be in violation, with or without notice.

7. Your QR Codes, Destination Content, and Scan Data

You are solely responsible for the destinations you assign to your QR codes and for all content that appears on those destination pages, whether hosted by you or a third party. Scanza does not create, review, or endorse destination content, and has no obligation to monitor it, but reserves the right to disable any QR code that we reasonably believe violates these Terms or applicable law.

Because dynamic QR codes can be re-pointed at any time, you acknowledge that a code's destination may change after it has been printed or distributed on physical materials, and that Scanza has no liability for confusion, harm, or loss arising from a change you make to a code's destination.

Our Platform collects and displays scan-level metadata, including scan time, approximate geographic location, and device type, to power the analytics dashboard described in our Product Overview. Scanza does not require and does not knowingly collect sensitive personal information, protected health information, or payment card data through the scan-capture process itself; any such information collected on your destination pages is your sole responsibility and is governed by your own privacy practices, not by Scanza. Our collection and use of scan data and Account Information is further described in our Privacy Policy, which is incorporated into these Terms by reference.

You represent and warrant that you have all necessary rights and consents to place QR codes generated through our Platform on the physical materials, locations, and destinations you choose, and to direct scan traffic to the destinations you designate.

8. Third-Party Services and Links

The Platform may link to, integrate with, or display information from third-party services, including mapping, geolocation, single sign-on, and payment providers. Scanza makes no representations about any third-party service and is not responsible for its content, accuracy, or availability. A link to, or integration with, a third-party service does not constitute an endorsement by Scanza.

Your use of any third-party service accessed through the Platform is governed by that provider's own terms and privacy policy, and is entirely at your own risk. It is your responsibility to review those terms before relying on any third-party service.

9. Ownership of Your Content; License to Scanza

As between you and Scanza, you retain all right, title, and interest in and to the destination content, brand assets, and other materials you upload to or associate with your account ("Your Content"). You grant Scanza a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, and display Your Content solely as necessary to provide the Platform and Services to you.

You represent and warrant that Your Content, and Scanza's use of it as permitted under these Terms, does not and will not infringe, misappropriate, or violate the intellectual property or other rights of any third party.

10. Intellectual Property Claims

Scanza respects the intellectual property rights of others and expects users of the Platform to do the same. If you believe that content accessible through the Platform infringes your copyright or other intellectual property rights, please send written notice identifying the material, the basis for your claim, and your contact information to the address in Section 18, Contact Us. Scanza will investigate and respond to properly submitted notices in accordance with applicable law, and reserves the right to remove or disable access to any content alleged to be infringing and to terminate the accounts of repeat infringers.

11. Accuracy of Information; Platform Changes

Although Scanza works to ensure the integrity and accuracy of the Platform and the analytics it presents, we make no representation, warranty, or guarantee as to the correctness, completeness, or timeliness of any information displayed on the Platform, including scan counts, geographic mapping, or engagement metrics. Analytics are provided for informational purposes and should not be treated as a precise or exhaustive record of every scan event.

We reserve the right to add, modify, or remove any feature or functionality of the Platform, including any Plan, at any time and without prior notice, and to correct any inaccuracies on the Platform without notice.

12. Disclaimer of Warranties

SCANZA DOES NOT WARRANT THAT ACCESS TO OR USE OF THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED. THE PLATFORM, INCLUDING ALL CONTENT AND ANALYTICS MADE AVAILABLE THROUGH IT, IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THE PLATFORM AND ANY LINKED OR INTEGRATED THIRD-PARTY SERVICES. SCANZA DOES NOT WARRANT THAT ANY FILES OR SOFTWARE MADE AVAILABLE THROUGH THE PLATFORM WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ARE RESPONSIBLE FOR IMPLEMENTING PROCEDURES SUFFICIENT TO SATISFY YOUR OWN NEEDS FOR DATA BACKUP AND SECURITY.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCANZA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST DATA, OR LOST BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THE PLATFORM OR THESE TERMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT SCANZA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE EXTENT ANY ASPECT OF THE FOREGOING LIMITATION IS NOT ENFORCEABLE, SCANZA'S MAXIMUM AGGREGATE LIABILITY TO YOU ARISING OUT OF OR RELATING TO THE PLATFORM OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED DOLLARS ($100) OR (B) THE TOTAL AMOUNT YOU PAID TO SCANZA FOR THE SERVICES IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE PLATFORM IS TO STOP USING IT AND, IF applicable, CANCEL YOUR SUBSCRIPTION.

14. Indemnification

You agree to defend, indemnify, and hold harmless Scanza and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with: (a) your access to or use of the Platform; (b) Your Content or the destination content associated with your QR codes; (c) your violation of these Terms; or (d) your violation of any applicable law or the rights of any third party.

15. Term and Termination

These Terms remain in effect for as long as you use the Platform. Scanza may suspend or terminate your account and access to the Platform at any time, with or without cause or notice, including for suspected violation of these Terms. You may terminate your account at any time by canceling your subscription and discontinuing use of the Platform.

Upon termination, your right to access the Platform will immediately cease. Scanza may, but is not obligated to, retain or delete your Account Information, Your Content, and associated scan data following termination, in accordance with our Privacy Policy and our then-current data retention practices. Sections of these Terms that by their nature should survive termination, including Sections 1, 9–14, and 16–17, will survive.

16. Dispute Resolution; Arbitration Agreement

We will work in good faith to resolve any issue you have with the Platform if you bring it to the attention of our support team. If we are unable to resolve a dispute informally, you and Scanza agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Platform will be resolved by binding arbitration, rather than in court, except that either party may bring an individual claim in small claims court.

Arbitration is more informal than a lawsuit in court, uses a neutral arbitrator instead of a judge or jury, and permits more limited discovery than in court, though the parties agree to cooperate in good faith on reasonable discovery appropriate to the claim. The arbitrator may award the same damages and relief that a court could award, applying the same substantive law.

By agreeing to these Terms, you and Scanza agree that the U.S. Federal Arbitration Act governs the interpretation and enforcement of this provision, and that each party is waiving the right to a jury trial and to participate in a class, collective, or representative action. This arbitration provision survives termination of these Terms.

Before commencing arbitration, the party asserting a claim must send the other party written notice describing the nature of the claim and the relief sought. If the parties do not resolve the claim within 30 days of that notice, either party may commence arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules and, where applicable, its Supplementary Procedures for Consumer Related Disputes, available at www.adr.org.

YOU AND SCANZA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. If this arbitration provision is found unenforceable, it will be severed, and any dispute will instead proceed in the state or federal courts located in [Governing Venue], and the parties consent to the exclusive jurisdiction of those courts.

17. General Provisions

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Scanza regarding the Platform and supersede any prior agreements. If any provision of these Terms is held unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Scanza may revise these Terms from time to time by posting an updated version on the Platform. Material changes will be communicated in advance where required by law. Your continued use of the Platform after any revision takes effect constitutes your acceptance of the revised Terms.

These Terms are governed by the laws of the State of [Governing State], without regard to its conflict-of-laws principles, except as otherwise required by the Federal Arbitration Act as described in Section 16. You may not assign these Terms without Scanza's prior written consent; Scanza may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

18. Contact Us

If you have any questions, concerns, or complaints regarding these Terms, please contact us at:

Scanza, LLC

[Company Address]

Email: support@scanza.io

Website: scanza.io